Helpful info about how to order from us. Please Contact Us for any further questions.


I can’t see your prices?

Our prices are quoted based on quantity order. If you would like to know any prices before receiving your samples, then please let us know the leather articles you are interested in.

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How do I order?

Once you have chosen your selected skin(s), you need to contact us with your order.

Please state the article description fully, how many skin(s) you would like and include any special requirements. (e.g., Small or Large skins.)

We will require a 50% pro-forma deposit to begin preparing your order. The deposit is based only as an estimation of the average skin size.

The accurate skins size and shipping charges will be added to the final invoice for payment. Once your order is ready and packed, we will email you a final invoice to pay so we can despatch the goods.

We will need the following information (where applicable) to set your account up in order to process your order:


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What is the minimum order?

Generally, our minimum order is one skin. However, on some smaller animals we require a little more. Each individual product will display the minimum order quantity.

Can I buy smaller piece/panel of leather rather than a full skin/hide?

We buy our leather in individual hides/skins and therefore sell them in the same way. If we were to cut away smaller segments from the hides/skins, we would be left with smaller cut misshaped hides/skins that are only suitable for smaller panel work, deeming them unusable for larger panel work.

We do have a dedicated Bespoke Room which has lots of off-cuts, panels and discontinued skins. Do make an appointment to visit and see the huge variety available in the Bespoke Room as these are replenished constantly and not available to buy online.

Do you have a trade price list?

We do not offer a set trade price list. Discount levels vary depending on each individual article. A general rule for a discount to apply is quantities purchased of more than 500 Sqft per article, per colour. Discount levels are subject to the Directors discretion. If you need more information, let us know.

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How long will my order take?

After your deposit has been paid, please allow up to 3 working days to process and prepare your order. Once your leather has been selected, we will send you an email with the final price of the measured skins including shipping and request the balance to be paid. Dispatch will be on receipt of that payment.

(In extremely busy periods your order may take longer than 3 days)

Why do I have to pay a deposit for my order?

We take a deposit to guarantee your order and ensure it cannot be sold to another customer. Once your order has been placed, it is sent to our warehouse where a trained member of our team chooses each item carefully. Your order is then packaged and parcelled up ready to ship. Cancellations after this lengthy process is costly. We believe our deposit scheme ensures efficiency for our customers.

When will my order be despatched once I’ve paid my final invoice?

Cut off for dispatch on day of payment is as follows:


FRIDAY: 12:00

Outside of these times, dispatch will be the following working day. Occasionally dispatch can fall outside of the above. Please let us know upon placing your order if it’s urgent and we will always try to accommodate your needs.

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Can I amend my order after I’ve placed it?

We will always make every effort to amend your order where possible, however we are subject to strict collection times from our couriers. Therefore, an amendment to your order may result in a delayed delivery date.

I’m missing something from my order?

We may have sent your items in separate parcels due to size/weight so please check your tracking number with the transport carrier to see if another parcel is to follow.

What is the lead time for ordering with a tannery?

Lead times will vary from each tannery. A general rule is 6 weeks plus shipping.

Can I have my leather at one substance rather than the other?

Each leather article we sell is sold within a substance range. For example; 2.0/2.2mm. This means that the hides/skins should vary from 2.0mm up to 2.2mm. If you require more towards one of the substances than please add this to your order. We will always aim to fulfil you order by selecting the lighter/heavier skins. Please note this is not a guarantee.

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What are the lead times on Horween Shell Cordovan®?

A delivery of each colour of Horween Genuine Shell Cordovan® takes around 6 months. This is due to the long tanning process and the limited availability of the shells. We always advise that you pre-order to guarantee your allocation.

Can I pre order Horween Shell Cordovan®?

Yes, pre-ordering your shells guarantee your allocation when we receive our shipment. Please note, you might be asked for a deposit.